﻿{"id":1577324,"date":"2022-01-18T11:59:24","date_gmt":"2022-01-18T08:59:24","guid":{"rendered":"https:\/\/www.erzurumflas.com\/?p=1577324"},"modified":"2022-01-18T11:59:24","modified_gmt":"2022-01-18T08:59:24","slug":"tuketici-haklari-yonetmeliginde-yapilan-duzenleme-resmi-gazetede-yayimlandi","status":"publish","type":"post","link":"https:\/\/www.erzhaber.com.tr\/?p=1577324","title":{"rendered":"T\u00fcketici Haklar\u0131 Y\u00f6netmeli\u011fi&#8217;nde yap\u0131lan d\u00fczenleme Resmi Gazete&#8217;de yay\u0131mland\u0131"},"content":{"rendered":"<header>\n<h3 class=\"summary\">Ula\u015ft\u0131rma ve Altyap\u0131 Bakanl\u0131\u011f\u0131, Bilgi Teknolojileri ve \u0130leti\u015fim Kurumu taraf\u0131ndan T\u00fcketici Haklar\u0131 Y\u00f6netmeli\u011fi\u2019nde yap\u0131lan d\u00fczenleme Resmi Gazete\u2019de yay\u0131mland\u0131. Buna g\u00f6re, aboneye duyurulan internet h\u0131z\u0131n\u0131n sa\u011flanamamas\u0131 halinde vatanda\u015f ceza \u00f6demeden s\u00f6zle\u015fmeyi fesih edebilecek.<\/h3>\n<\/header>\n<div class=\"content\">\n<p>Elektronik Haberle\u015fme Sekt\u00f6r\u00fcne \u0130li\u015fkin T\u00fcketici Haklar\u0131 Y\u00f6netmeli\u011finde De\u011fi\u015fiklik Yap\u0131lmas\u0131na Dair Y\u00f6netmelik Resmi Gazete&#8217;de yay\u0131mland\u0131. Konuya ili\u015fkin Bakan Yard\u0131mc\u0131s\u0131 \u00d6mer Fatih Sayan sosyal medya hesab\u0131ndan a\u00e7\u0131klama yapt\u0131. D\u00fczenlemenin, haberle\u015fme hizmetlerinde vatanda\u015flar\u0131m\u0131z\u0131n haklar\u0131n\u0131 daha g\u00fc\u00e7l\u00fc korudu\u011funu ve \u2018Dijital T\u00fcrkiye&#8217; hedefleri ad\u0131na bir\u00e7ok yenili\u011fi i\u00e7erdi\u011fini kaydeden Sayan, \u2018Vatanda\u015flar\u0131m\u0131z elektronik haberle\u015fme aboneliklerini; e- imza, T.C. Kimlik Kart\u0131 veya \u0130nternet Bankac\u0131l\u0131\u011f\u0131 bilgileri ile e-Devlet kap\u0131s\u0131 \u00fczerinden ba\u015flat\u0131labilecekler. Ayr\u0131ca ger\u00e7ek zamanl\u0131 dijital g\u00f6r\u00fc\u015fme ile kimlik do\u011frulamas\u0131 yap\u0131larak abone olabilecekler&#8217; bilgisini payla\u015ft\u0131.<\/p>\n<p><strong>Kampanyalardaki kelime oyunlar\u0131 son bulacak<\/strong><\/p>\n<p>&#8220;Bu kampanyaya \u00fcye olursan\u0131z . kampanyas\u0131n\u0131 da onaylam\u0131\u015f say\u0131l\u0131rs\u0131n\u0131z&#8221; gibi c\u00fcmlelerle yap\u0131lan kampanyalar\u0131n devrinin bitti\u011fi m\u00fcjdesini veren Sayan, \u201cD\u00fczenleme ile abone onay\u0131 gerektiren i\u015flemler, tek onay alt\u0131nda birle\u015ftirilemeyecek, ayr\u0131 ayr\u0131 onay al\u0131nacak. Talep olmadan dolayl\u0131 yollardan yap\u0131lan aboneliklerin \u00f6n\u00fcne ge\u00e7ilecek. Art\u0131k verilen t\u00fcm onaylar \u00e7evirim i\u00e7i g\u00f6r\u00fcnt\u00fclenebilecek. M\u00fc\u015fteri hizmetleri, k\u0131sa mesaj, mobil uygulama, SIM vb. y\u00f6ntemler arac\u0131l\u0131\u011f\u0131yla verilen onaylar, i\u015fletmecilerin \u00e7evrim i\u00e7i i\u015flem merkezinden 7 g\u00fcn 24 saat kontrol edilebilecek. \u00c7a\u011fr\u0131 merkezi taraf\u0131ndan yap\u0131lan aramalarda, m\u00fc\u015fterinin do\u011frudan ilgili abone oldu\u011fu teyit edilmeden i\u015flem yap\u0131lamayacak\u201d dedi.<\/p>\n<p><strong>Hatlar\u0131n kullan\u0131m\u0131nda ebeveyn kontrol\u00fc ba\u015flad\u0131<\/strong><\/p>\n<p>Birden fazla hatt\u0131 olanlar\u0131n, di\u011fer hatlar\u0131n\u0131n i\u015flem yetkililerini s\u0131n\u0131rland\u0131rabilece\u011fini de s\u00f6yleyen Sayan, di\u011fer maddeleri ise \u015f\u00f6yle s\u0131ralad\u0131: \u201c \u00d6zellikle ebeveynlerin, y\u00fcksek fatura ma\u011fduriyetleri engellenecek. T\u00fcrkiye Cumhuriyeti Kimlik Kart\u0131 (\u00e7ipli n\u00fcfus c\u00fczdan\u0131) veya \u00c7ipli Pasaport ile yap\u0131lan i\u015flemlerde belgelerin fotokopisi al\u0131nmayacak. B\u00f6ylece ba\u015fkalar\u0131n\u0131n kimlik kartlar\u0131 kullan\u0131larak yap\u0131lan usuls\u00fczl\u00fcklerin \u00f6n\u00fcne ge\u00e7ilecek. Abonelik s\u00f6zle\u015fmesi yap\u0131ld\u0131\u011f\u0131nda t\u00fcketiciye kolay ve anla\u015f\u0131labilir bir taahh\u00fctname\/s\u00f6zle\u015fme \u00f6rne\u011fi verilecek. Yeni d\u00fczenleme ile taahh\u00fctname s\u00fcresi en fazla 24 ay ile s\u0131n\u0131rl\u0131 olacak.\u201d<\/p>\n<p><strong>Taahh\u00fcde ayk\u0131r\u0131 internet h\u0131z\u0131 alan aboneye cezas\u0131z fesih yolu a\u00e7\u0131l\u0131yor<\/strong><\/p>\n<p>Taahh\u00fcd\u00fcn bitti\u011fine ili\u015fkin t\u00fcketicilere bilgilendirme yap\u0131laca\u011f\u0131n\u0131n alt\u0131n\u0131 \u00e7izen Sayan, \u201cAboneler, hangi i\u015flemlerinin taahh\u00fcde ayk\u0131r\u0131l\u0131k olu\u015fturaca\u011f\u0131 konusunda \u015feffaf bir \u015fekilde bilgilendirilecek. Aboneye duyurulan internet h\u0131z\u0131n\u0131n sa\u011flanamamas\u0131 halinde, vatanda\u015f\u0131m\u0131z ceza \u00f6demeden s\u00f6zle\u015fmeyi fesih edebilecek\u201d ifadelerini kulland\u0131.<\/p>\n<p><strong>T\u00fcm tarife ve paketler e-devlet \u00fczerinden kar\u015f\u0131la\u015ft\u0131r\u0131labilecek<\/strong><\/p>\n<p>Bakan Yard\u0131mc\u0131s\u0131 Sayan \u201cDijital T\u00fcrkiye\u201d yolunda hayata ge\u00e7en bir di\u011fer hizmeti ise ekapi olarak a\u00e7\u0131klad\u0131. Bu yenilik \u00fczerinden vatanda\u015flar\u0131n, i\u015fletmecilerin tekliflerini kar\u015f\u0131la\u015ft\u0131rabilece\u011fini i\u015faret eden Sayan, \u201cPaket, kampanya ve tarifeler ayn\u0131 isimle tan\u0131t\u0131lamayacak. Her paket tek bir isimle tan\u0131t\u0131lacak ve olas\u0131 kafa kar\u0131\u015f\u0131kl\u0131klar\u0131n\u0131n \u00f6n\u00fcne ge\u00e7ilecek. Mevcut, kald\u0131r\u0131lan ya da abone al\u0131m\u0131na kapal\u0131 ge\u00e7mi\u015f tarifelerin tamam\u0131 i\u015fletmecilerin web sitelerinde yer alacak. Hizmetleri k\u0131s\u0131tlanan abonelere, i\u015fletmeciler taraf\u0131ndan yeni \u00fccret yans\u0131t\u0131lmas\u0131 durdurulacak. Fatura g\u00f6nderimi tercihinde bulunmayan abonelere, k\u0131sa mesajla fatura bilgisi ve fatura linki g\u00f6nderilecek. Aboneler son 1 y\u0131ll\u0131k fatura ve kullan\u0131m detaylar\u0131na ula\u015fabilecek\u201d bilgilerini payla\u015ft\u0131.<br \/>\nYap\u0131lan d\u00fczenlemelerin ge\u00e7mi\u015f ve yeni haline ait detayl\u0131 bilgilere btk.gov.tr adresinden ula\u015f\u0131labilece\u011fini hat\u0131rlatan Sayan \u201cD\u00fczenleme milletimiz ve sekt\u00f6r\u00fcm\u00fcz i\u00e7in hay\u0131rl\u0131 u\u011furlu olsun. Y\u00f6netmelikte eme\u011fi ge\u00e7en \u00e7al\u0131\u015fma arkada\u015flar\u0131m\u0131za can\u0131 g\u00f6n\u00fclden te\u015fekk\u00fcr ediyorum\u201d temennisinde bulundu.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Ula\u015ft\u0131rma ve Altyap\u0131 Bakanl\u0131\u011f\u0131, Bilgi Teknolojileri ve \u0130leti\u015fim Kurumu taraf\u0131ndan T\u00fcketici Haklar\u0131 Y\u00f6netmeli\u011fi\u2019nde yap\u0131lan d\u00fczenleme Resmi Gazete\u2019de yay\u0131mland\u0131. Buna g\u00f6re, aboneye duyurulan internet h\u0131z\u0131n\u0131n sa\u011flanamamas\u0131 halinde vatanda\u015f ceza \u00f6demeden s\u00f6zle\u015fmeyi fesih edebilecek. Elektronik Haberle\u015fme Sekt\u00f6r\u00fcne \u0130li\u015fkin T\u00fcketici Haklar\u0131 Y\u00f6netmeli\u011finde De\u011fi\u015fiklik Yap\u0131lmas\u0131na Dair Y\u00f6netmelik Resmi Gazete&#8217;de yay\u0131mland\u0131. Konuya ili\u015fkin Bakan Yard\u0131mc\u0131s\u0131 \u00d6mer Fatih Sayan sosyal medya [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1577325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-1577324","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi"],"_links":{"self":[{"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=\/wp\/v2\/posts\/1577324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1577324"}],"version-history":[{"count":0,"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=\/wp\/v2\/posts\/1577324\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=\/wp\/v2\/media\/1577325"}],"wp:attachment":[{"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1577324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1577324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.erzhaber.com.tr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1577324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}